PRIVACY POLICY

Tradetraks Inc. (“Tradetraks”, “us” or “our”) is sensitive to concerns that personal information collected from its customers and clients (“you” or “your”) be handled respectfully and appropriately. 

This Privacy Policy (the “Policy”) discloses Tradetraks’ privacy practices for its website and applies solely to information collected by its website (the “Site”). This Policy is intended to notify you of the following:

  1. What personally identifiable information the Site collects from you, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of such personally identifiable information.
  3. The security procedures in place to protect the misuse of such personally identifiable information.
  4. How you can correct inaccuracies in such personally identifiable information.

What Information Is Collected?

Internet Traffic Data

Internet traffic data includes but is not limited to internet service provider information, collection of Internet Protocol (IP) addresses, entry and exit pages, various operating systems and other such information.  Tradetraks collects no personally identifying information through this process, and it is used to help analyze user traffic with respect to various services available through the Site to allow for a more customized and enjoyable user experience.

Cookies

Tradetraks may use “cookies” on this Site. A cookie is a piece of data stored on a Site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when Tradetraks uses a cookie to identify you, you may not have to enter a password or other information more than once, thereby saving time and improving efficiency while using our Site. Cookies can also enable us to track and target the interests of the Site’s users to enhance the experience on our Site. Usage of a cookie is in no way linked to any personally identifiable information on our Site. Some examples of cookies we use include:

 

Personal Information

The Site may collect some information from you (“Identifier Information”) to allow you to use and access services and materials.  Identifier Information is only collected in the event that you personally provide such information to the Site.

 

Testimonials

The Site may display personal testimonials given by you from time to time received from you through the Site.  By accepting our Terms of Use, which incorporates this Privacy Policy and which you may access here, you give the Site your express consent to use such personal testimonials.  If you would like the Site to remove your testimonial or review at any time, please simply contact our Privacy Officer at the address indicated below.

 

Information Collection, Use, and Sharing

Tradetraks is the sole owner of the information collected on the Site. Tradetraks only collects information that you voluntarily give us via email or through the Site. Tradetraks will not sell, transfer, or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide materials or services to you.

Tradetraks may use your information to respond to you, and will not share your information with any third party outside of our organization, other than as necessary to fulfill a request made by you, if applicable.

Unless you ask us not to, Tradetraks may contact you via email in the future to tell you about special offers, new products or services, or changes to this Privacy Policy.

Tradetraks may disclose your personal information to its affiliates, to governmental authorities, or self regulatory organizations and to its service providers, for the following purposes:

You may withdraw your consent to information sharing or discuss the consequences of a withdrawal by contacting us through one of the methods herein described.  

 

Right to Access and Rectify Personal Information:

Under the Personal Information Protection and Electronic Documents Act (Canada) and, where applicable, similar provincial privacy legislation, you are entitled to a copy of the personal information contained in your client file by means of a written request. You may verify this personal information and request that any inaccurate information be corrected by contacting us through one of the ways herein described.

 

Your Access to and Control Over Information

You may opt out of any future contact or communication from us or request that we discontinue sending emails and other communications to you at any time by contacting the Privacy Officer in the manner set out within this Privacy Policy.

 

Security

Tradetraks takes reasonable precautions to protect your information. When you submit sensitive information via the Site, we use reasonable commercial efforts to protect your information both online and offline.

Wherever we collect sensitive information, that information may be encrypted and transmitted to us by secure servers. We may include common indications of such secured features when appropriate, such as a closed lock icon at the bottom of your web browser.

While Tradetraks may use encryption to protect sensitive information transmitted online, we may also protect your information offline. Only employees who need the information to perform a specific service (for example, billing or customer service) are granted access to your personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We note and you acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

 

Registration

In order to use some features of the Site, a user may be asked to complete a registration form found on the Site. During registration a user may be required to give certain information (such as their name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also be asked to provide demographic information (such as gender or age) about yourself, but doing so is not required.


Third Parties

Please be aware that some of Tradetraks business partners may use cookies or other methods of tracking and targeting on their respective sites (advertisers, for example).  However, you acknowledge that Tradetraks has no access to or control over such cookies and such sites and this Privacy Policy does not extend to the sites of such third parties.  Please be aware that we are not responsible for the content or privacy practices of such third parties. We encourage you to, when you leave our Site, read the privacy statements of any other site that may collect your personal information.

 

Analytics 

We may use third party service providers to monitor and analyze the use of our Site, such as Google Analytics. You can opt out of having your information made available to Google Analytics by installing the Google Analytics opt out browser add-on. The add-on prevents the Google Analytics Javascript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your Site activity. For more information, please visit the Google Privacy & Terms web page at https://policies.google.com/privacy?hl=en

 

Child Privacy

Our Site does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal information, please contact us and we will take all steps to remove such information from our servers.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. You may not be contacted directly upon a change to our Privacy Policy

 

Privacy Officer 

If you have any questions about this Privacy Policy, you may contact our Privacy Officer via email at info@tradetraks.ca.