Tradetraks Inc. (“Tradetraks”, “us” or “our”) is sensitive to concerns that personal information collected from its customers and clients (“you” or “your”) be handled respectfully and appropriately.
- What personally identifiable information the Site collects from you, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of such personally identifiable information.
- The security procedures in place to protect the misuse of such personally identifiable information.
- How you can correct inaccuracies in such personally identifiable information.
What Information Is Collected?
Internet Traffic Data
Internet traffic data includes but is not limited to internet service provider information, collection of Internet Protocol (IP) addresses, entry and exit pages, various operating systems and other such information. Tradetraks collects no personally identifying information through this process, and it is used to help analyze user traffic with respect to various services available through the Site to allow for a more customized and enjoyable user experience.
Tradetraks may use “cookies” on this Site. A cookie is a piece of data stored on a Site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when Tradetraks uses a cookie to identify you, you may not have to enter a password or other information more than once, thereby saving time and improving efficiency while using our Site. Cookies can also enable us to track and target the interests of the Site’s users to enhance the experience on our Site. Usage of a cookie is in no way linked to any personally identifiable information on our Site. Some examples of cookies we use include:
- Session Cookies – we use Session Cookies to operate our service.
- Preference Cookies – we use Preference Cookies to remember your preferences and various settings.
- Security Cookies – we use Security Cookies for security purposes.
The Site may collect some information from you (“Identifier Information”) to allow you to use and access services and materials. Identifier Information is only collected in the event that you personally provide such information to the Site.
Information Collection, Use, and Sharing
Tradetraks is the sole owner of the information collected on the Site. Tradetraks only collects information that you voluntarily give us via email or through the Site. Tradetraks will not sell, transfer, or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide materials or services to you.
Tradetraks may use your information to respond to you, and will not share your information with any third party outside of our organization, other than as necessary to fulfill a request made by you, if applicable.
Tradetraks may disclose your personal information to its affiliates, to governmental authorities, or self regulatory organizations and to its service providers, for the following purposes:
- to comply with applicable laws, regulatory requirements, and orders of courts of competent jurisdiction;
- to protect against error and fraud;
- to provide ongoing services to you; and/or
- to offer you products and services to meet your needs.
You may withdraw your consent to information sharing or discuss the consequences of a withdrawal by contacting us through one of the methods herein described.
Right to Access and Rectify Personal Information:
Under the Personal Information Protection and Electronic Documents Act (Canada) and, where applicable, similar provincial privacy legislation, you are entitled to a copy of the personal information contained in your client file by means of a written request. You may verify this personal information and request that any inaccurate information be corrected by contacting us through one of the ways herein described.
Your Access to and Control Over Information
Tradetraks takes reasonable precautions to protect your information. When you submit sensitive information via the Site, we use reasonable commercial efforts to protect your information both online and offline.
Wherever we collect sensitive information, that information may be encrypted and transmitted to us by secure servers. We may include common indications of such secured features when appropriate, such as a closed lock icon at the bottom of your web browser.
While Tradetraks may use encryption to protect sensitive information transmitted online, we may also protect your information offline. Only employees who need the information to perform a specific service (for example, billing or customer service) are granted access to your personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We note and you acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
In order to use some features of the Site, a user may be asked to complete a registration form found on the Site. During registration a user may be required to give certain information (such as their name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also be asked to provide demographic information (such as gender or age) about yourself, but doing so is not required.
Our Site does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal information, please contact us and we will take all steps to remove such information from our servers.